Terms of Service

Effective Date: 03/26/2026 Last Updated: 04/07/2026

Welcome to the Experience Geneva Illinois mobile application and website (the “Service”), operated by Two Flat Labs LLC (“we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

1. Description of Service

Experience Geneva Illinois is a platform that allows users to:

• Discover local businesses, events, and experiences in Geneva, Illinois
• Create accounts and manage profiles
• Submit content such as images, reviews, or business information
• Interact with local businesses and community content

We reserve the right to modify or discontinue the Service at any time.

2. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that:

• You meet the age requirement
• You have the legal capacity to enter into these Terms

3. User Accounts

To access certain features, you may need to create an account.

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts at our discretion.

4. User Content

You may submit content to the Service, including:

• Profile photos
• Profile information
• Reviews or other text content

You retain ownership of your content. However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content in connection with operating and improving the Service.

You are solely responsible for the content you upload and agree that it will not:

• Contain nudity, sexually explicit material, or suggestive imagery
• Include hate speech, harassment, or abusive content
• Promote violence or illegal activity
• Infringe on intellectual property or privacy rights
• Misrepresent your identity or impersonate others

5. Content Moderation & Enforcement

To maintain a safe and respectful community, we actively moderate user-submitted content, including profile photos.

Automated & Manual Review

We may use a combination of:

• Automated detection tools (e.g., image moderation services)
• Manual review processes

to identify content that violates these Terms.

Enforcement Actions

If content is found to be in violation, we may:

• Remove or restrict access to the content
• Flag the content internally for review
• Temporarily or permanently suspend the user account
• Report illegal content to appropriate authorities if required

User Reporting

Users may report content they believe violates these Terms. We will review reported content and take appropriate action.

No Guarantee

While we strive to enforce these standards, we do not guarantee that all content will be reviewed or that violations will be immediately identified.

6. Profile Photos

Profile photos must comply with all content guidelines outlined above.

By uploading a profile photo, you confirm that:

• You have the right to use and share the image
• The image does not violate any laws or third-party rights
• The image accurately represents you or your chosen identity on the platform

We reserve the right to remove or replace profile photos that violate these Terms at any time without notice.

7. Business Listings

Business owners may claim or manage listings.

By doing so, you agree that:

• All submitted information is accurate and up-to-date
• You have authority to represent the business

We reserve the right to modify or remove listings.

8. Prohibited Conduct

You agree not to:

• Use the Service for illegal purposes
• Attempt to gain unauthorized access to systems
• Interfere with the operation of the Service
• Scrape, copy, or misuse platform data
• Upload malicious code or content

9. Third-Party Services

The Service may rely on third-party providers, including:

• Authentication services
• Cloud hosting and storage
• Analytics and monitoring tools

We are not responsible for third-party services or their practices.

10. Intellectual Property

All content and materials provided by us, including:

• Logos
• Branding
• Design
• Software

are owned by Two Flat Labs LLC or its licensors and are protected by applicable laws.

You may not use our intellectual property without permission.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for:

• Violations of these Terms
• Suspected fraudulent or abusive activity
• Any reason at our sole discretion

12. Disclaimers

The Service is provided “as is” and “as available.”

We do not guarantee:

• Accuracy of listings or content
• Availability or uptime
• That the Service will be error-free or secure

Use of the Service is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law, Two Flat Labs LLC shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, revenue, or profits
• Damages resulting from user content or third-party services

14. Indemnification

You agree to indemnify and hold harmless Two Flat Labs LLC from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your content or conduct

15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

16. Changes to These Terms

We may update these Terms from time to time. When we do:

• We will update the “Last Updated” date
• Continued use of the Service constitutes acceptance of the updated Terms

17. Contact Information

If you have any questions about these Terms, please contact:

Two Flat Labs LLC
Email: support@twoflatlabs.com Website: twoflatlabs.com

18. Mobile App Terms (Google Play & App Store)

If you download the app from a mobile platform:

• You agree to comply with the platform’s terms (e.g., Google Play or Apple App Store)
• The platform provider is not responsible for the Service
• We are solely responsible for the app and its content

19. Data & Privacy

Your use of the Service is also governed by our Privacy Policy.

Please review it to understand how we collect and use your data.